kkdb Privacy Policy

kkdb ("kkdb", "we", "us", "our") operates the online casino and sports betting platform accessible at https://kkdb.lat (the "Platform"). kkdb is an entertainment platform built specifically for the Bangladesh market, offering cricket betting, live casino games, slots, Space Max crash games, and esports wagering to eligible adult players.

For the purposes of this Privacy Policy, kkdb acts as the data controller in respect of personal data collected from players, visitors, and other users of the Platform. This means kkdb determines the purposes and means by which your personal data is processed.

kkdb collects personal data from you in several ways: directly when you register an account or contact us, automatically as you use the Platform, and from trusted third-party sources where permitted. The categories of personal data we collect are described below.

2.1 Information You Provide Directly

• Full legal name and date of birth (collected at registration for identity verification).
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi) and postal code.
• Email address used for account login and communications.
• Mobile phone number associated with your account and mobile payment methods.
• Government-issued identification documents submitted during KYC verification (e.g., National ID card, passport).
• Proof of payment method ownership (e.g., screenshot of registered bKash, Nagad, or Rocket account).
• Any information you voluntarily provide when contacting kkdb customer support.

2.2 Information Collected Automatically

• IP address and approximate geographic location derived from IP data.
• Device type, operating system, browser type and version.
• Session data including pages visited, time spent on each page, and navigation paths.
• Betting and gaming activity: bet amounts, game selections, wager history, win/loss records, bonus usage.
• Deposit and withdrawal transaction records including amounts, timestamps, and payment method identifiers.
• Login timestamps and session duration data.
• Cookie identifiers and similar tracking technologies (see Section 6).

2.3 Information from Third Parties

• Identity verification data from third-party KYC service providers used to confirm the authenticity of documents you submit.
• Transaction confirmation data from payment processors including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank.
• Fraud and risk signals from third-party fraud prevention services that help us identify suspicious account activity.

kkdb uses the personal data we collect for specific, defined purposes. We do not process personal data in ways that are incompatible with the original purpose of collection. The table below summarises the primary uses of personal data on the kkdb Platform:

kkdb processes personal data only where a valid legal basis exists. The legal bases we rely upon are:

• Contract Performance: Processing is necessary to provide you with the services described in our Terms & Conditions — including account creation, accepting bets, and processing payments.
• Legal Obligation: Processing is required to comply with applicable legal requirements, including anti-money laundering obligations, age verification requirements, and financial record-keeping mandates.
• Legitimate Interests: Processing is in the legitimate interests of kkdb or a third party — for example, detecting fraud, preventing cheating, improving platform security, and conducting anonymised analytics — provided these interests are not overridden by your rights.
• Consent: For non-essential processing such as marketing communications and non-essential cookies, kkdb relies on your explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

kkdb does not sell, rent, or trade your personal data. We share personal data with third parties only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

• Payment Processors: Transaction data is shared with payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank) solely to facilitate deposits and withdrawals.
• KYC and Identity Verification Providers: Identity documents are shared with third-party verification services to confirm your identity and age in line with our legal obligations.
• Game Providers: Relevant session and wagering data is shared with third-party game studios (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) to facilitate game delivery and dispute resolution.
• Fraud Prevention Partners: Anonymised or pseudonymised risk signals may be shared with fraud detection services to protect the integrity of the Platform and all players.
• Legal and Regulatory Authorities: kkdb may disclose personal data to competent authorities where required by law, court order, or legitimate regulatory demand.
• Business Transfers: In the event of a merger, acquisition, or sale of kkdb's assets, your personal data may be transferred as part of that transaction, subject to equivalent privacy protections being maintained.

kkdb uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device when you visit a website. Cookies allow us to recognise your browser across sessions, maintain your login state, and understand how players interact with the Platform.

The types of cookies used on kkdb include:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without breaking core site functionality.
• Functional Cookies: Remember your preferences such as language settings and display options to enhance your experience on return visits.
• Analytics Cookies: Collect anonymised information about how visitors use the Platform (e.g., most visited pages, session length) to help us identify improvements. kkdb uses aggregated, non-identifiable analytics data only.
• Security Cookies: Help detect and prevent fraudulent activity, bot traffic, and account takeover attempts.

You may control cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from logging into your kkdb account or using core platform features.

kkdb retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention schedule applies as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is used, the resulting data cannot be re-linked to an individual and is no longer considered personal data under applicable law.

kkdb takes the security of your personal data seriously and maintains a comprehensive set of technical and organisational measures designed to protect your information from unauthorised access, disclosure, alteration, or destruction.

• All data transmitted between your device and the kkdb Platform is encrypted using 256-bit SSL/TLS protocols.
• Sensitive data such as payment credentials and identity documents is stored using AES-256 encryption at rest.
• kkdb systems are protected by firewalls, intrusion detection systems, and regular security audits.
• Access to personal data within kkdb is restricted on a strict need-to-know basis. Staff who access personal data are subject to confidentiality obligations.
• kkdb conducts regular penetration testing and vulnerability assessments to identify and address security weaknesses proactively.
• In the event of a data breach that is likely to result in risk to your rights, kkdb will notify affected players and relevant authorities in accordance with applicable legal timelines.

As a user of the kkdb Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and we will respond within 30 days.

• Right of Access: You may request a copy of the personal data kkdb holds about you, along with information about how it is processed.
• Right of Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right of Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies. Note that some data must be retained for legal compliance reasons even after an erasure request.
• Right to Restrict Processing: You may request that kkdb restrict the processing of your data in certain circumstances, for example while a dispute about data accuracy is resolved.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that your data be provided to you in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including profiling, where you have grounds relating to your particular situation.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

If you are a parent or guardian and believe that your child has accessed the kkdb Platform or provided personal data to kkdb without your consent, please contact us immediately at [email protected]. We will investigate the matter promptly and take appropriate action including data deletion where required.

The kkdb Platform may reference third-party payment services and game providers in the course of delivering its services. kkdb is not responsible for the privacy practices of any third-party services that operate independently of the kkdb Platform. Each third-party provider operates under its own privacy policy, and kkdb encourages you to review those policies where relevant.

Third-party game providers whose software runs within the kkdb Platform environment (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) receive only the session and wagering data necessary to run their games. They do not receive your full identity profile or payment details.

kkdb reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will:

• Post the updated Privacy Policy on this page with a revised effective date.
• Send a notification to your registered email address at least 7 days before the changes take effect.
• Display an on-platform notice for registered users upon their next login following a material update.

Your continued use of the kkdb Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the Platform and contact [email protected] to request account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way kkdb handles your personal data, please reach out to our dedicated support team. We are available around the clock to assist you.

kkdb aims to acknowledge all data rights requests within 5 business days and to resolve them fully within 30 calendar days. For complex requests, we may require up to an additional 60 days, in which case we will notify you of the extension and the reason for the delay.